Ranked #1 in the USA
Experience the TFC Difference.
Don't wait until a problem arises to address an issue.
TFC offers preventative maintenance (PM) that can help identify problems before they arise to help prevent major machine failures that can lead to potential injury.
We understand it is important to make servicing your equipment as quick and easy as possible. This is why all of our PM customers gain access to our cloud-based service system - Fitness EMS!
This software provides access to everything you need in terms of your equipment, including: detailed repair history, detailed estimates and invoices, submitting work order requests and checking on work order progress.
Common Problems We Solve:
Poor Communication
Fitness EMS allows us to streamline and simplify communication by sending you updates at every step. You will receive e-mail notifications of you can login to your portal at any point to access information about your entire facility regardless of changes in management or ownership.
Slow Repairs
By quickly accessing machine history and notes, our technicians are able to understand problems and order parts without another time consuming trip to diagnose an issue.
No Organizational Insight
Rather than waiting until you are on sight to fully understand location operations, you can now see what is going on at all of your locations in one dashboard. Whether you are on sight or 100 miles away, everything you need is at your fingertips
Waiting For Parts
When assessing your facility, we take note of trends with your equipment. This allows us to order parts ahead of time and dispatch a technician within the same day to quickly resolve issues and minimize downtime.
Years of Cumulative Fitness Service Experience
110
Service Provider in the USA Year after Year
#1
Happy Service Customers
300+
Our Services
-
Service Calls
Guaranteed 48 hour (business day) response time & 30 day labor guarantee on all repairs.
-
Preventative Maintenance
Plans and pricing customized to your facility to maximize your ROI.
Work Order Workflow
Below you can find a typical workflow once a work order is received:
Trusted by More Than 2k Clients
Testimonials
TFC customer service is great! The crew is very understanding and always happy to look at items that have come in between visits and work orders. Just today Brian helped and finished with a "my pleasure".
- Jason Schlieben
The Fitness Connection has been a great company to work with at my residential community! Great communication, quick turnaround, and in general easy to work together.
- Brain Robbins
I recommend The Fitness Connection over again and again! They were extremely knowledgeable and prompt on fixing our equipment issues!
- Alison Hulsey
Let’s Discuss Your Next Project.
Fill out the form or give us a call to see how we can service your needs.