Preventative Maintenance
Preventative Maintenance is vital to ensuring the life and quality of your fitness equipment. By routinely checking and cleaning your equipment, you can help prevent major machine failures that can potentially lead to injury. This greatly reduces liability, and builds confidence in your product among current and future members.
Our Preventative Maintenance program consists of a complete check-up on all your fitness equipment. Each machine is run through a series of electronic, motor, and wear item diagnostic checks by one of our factory trained technicians. All serial numbers, mileage, hours, and other machine statistics are recorded. Any items or parts showing signs of failure or wear, are also recorded. This information is kept on file by The Fitness Connection, and is an important role in properly maintaining your equipment.
In addition to these diagnostic checks, each machine is completely cleaned during our maintenance visits. This is extremely important, as the build up of dirt or dust near the electronic and motor components can lead to part failures, or ultimately be a hazard to the user, or their environment. CALL FOR QUOTE TODAY!
“I have been doing business with The Fitness Connection (TFC) on behalf of the University of Illinois at Chicago (UIC), Campus Recreation Department over the past ten (10) years, and I have been extremely satisfied with their service. Our relationship has consisted of service and preventative maintenance during this time, and I am confident in saying TFC excels in both of these areas. TFC keeps quality customer service as a top priority, and this shows at all levels of the company. The service/maintenance staff, both in the office and in the field, are all very friendly and helpful. The service department at TFC starts with very knowledgeable and experienced people who manage a staff of highly skilled technicians who are able to work on every piece of equipment we have in our recreation facilities. I highly recommend The Fitness Connection for your service and preventative maintenance needs.”
Brian K. Cousins (Executive Director)
University of Illinois-Chicago (UIC) Campus Recreation
“We are very satisfied with the level of customer service we receive from The Fitness Connection. They respond right away to any concerns we have, and are great about breaking down exactly what needs to be done in a way that we understand. We know we can trust their judgement about what repairs need to be made and what can wait and they have reasonable pricing for the quality of work they provide. The techs are friendly and helpful and advise us about options that fit within our budget. We appreciate their diligence and attention!”
Lora Paulauskis – Fitness Manager
Loyola Center for Fitness
On-Site Repair
The Fitness Connection stands by a 24 hour response time on all service requests. One of our factory trained technicians will be deployed to service any equipment repair needs you may have. We maintain accounts will all major fitness equipment manufacturers, and can facilitate any part requests you may have in a quick, cost effective manner.
Each request is charged with a One-time trip fee, regardless of how many visits a certain repair may take. Customers are not penalized for return visits.
We also offer a 30 day labor guarantee on all work performed. If the same problem re-occurs in within 30 days of our initial visit, a technician will be sent back at no additional cost.
Upholstery Services
The Fitness Connection offers factory quality ON-SITE upholstery repairs. A certified technician will visit your facility equipped with materials and machinery needed to repair any size pad, in any color. We can customize any shape or size pad to your liking, and each repair takes less than 30 minutes so your machines are up and running quickly and look like new! CALL FOR A FREE SITE SURVEY TODAY!
Delivery & Installation
All products are delivered direct to your facility by our expert equipment installers. You can trust your equipment will arrive in perfect condition, and be handled with care. From planning, packaging, and loading, TFC gets the job done quickly and professionally.